Return & Refund Policy

Return & Refund Policy

Effective Date: [Insert Date]

Thank you for shopping with [Your Business Name]. We want you to be satisfied with your purchase. Please read our return and refund policy below.

Returns
  • Items can be returned within 7/14/30 days of delivery.
  • Products must be unused, in their original condition, and in the original packaging.
  • Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products
  • Gift cards
  • Clearance or final sale items
  • Perishable goods (if applicable)
Refunds
  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges

We only replace items if they are defective, damaged, or incorrect. Contact us within 48 hours of receiving your order to request an exchange.

Return Shipping
  • Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.
  • We recommend using a trackable shipping service.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: thecosmosjourney1@gmail.com
Phone: 
Address: 
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